Terms and Conditions


Application and Account Details

If you use this publication and create an account, you are agreeing to Bathrooms Are Us Terms and Conditions and are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use bathroomsareus.com.au only with involvement of a parent or guardian.

Bathrooms Are Us reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. Bathrooms Are Us is committed to respecting your privacy.

An electronic copy of each order is held by Bathrooms Are Us but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks.

Mailing List

We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis.  If you no longer choose to receive information from Bathrooms Are Us or wish to alert us to duplicate mailings, please call. Bathrooms Are Us is committed to respecting your privacy. These are our TERMS AND CONDITIONS, To review our privacy policy, please visit our privacy-policy


How does delivery work?

  • We aim to deliver your order as economically as possible.
  • Once your order has been placed with www.BathroomsAreUs.com.au we will despatch your items as quickly as possible.
  • Your items are sent from our despatch centre in Geebung, Brisbane
  • Smaller items (1-3kg) and larger items up to 20kg, are delivered by Australia Post or Fastways. Items 20kg+ are delivered by our transport carrier.
  • You will be sent an email with all relevant information detailing the despatch date and your consignment note number.
  • If you order goods you must be home to accept and sign for deliveries.  If you are not at home the delivery driver will leave a card and it is the customer’s responsibility to collect the goods or arrange another delivery at the customer’s cost.
  • All vanities, Shaving cabinets and tallboys will be delivered to the nearest transport depot in your area for pick up.
  • It is advisable that yourself or someone on your behalf will be available to assist loading our unloading of large heavy goods.


Please read here for our full returns policy.

No Refund on change of mind or order the wrong colour or wrong size.

Any Problems

If you are dissatisfied in any way with your order or have a query relating to home delivery, please call. (Lines are open: during normal business hours) or email us at sales@bathroomsareus.com.au


The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value-added tax or merchant fees charges. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 14 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in AU Dollars (AU$).

We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the online store may differ from prices in store. We will request payment for the full amount on confirmation of your order.


All orders for products are subject to availability. In the event of supply difficulties, we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order. This does not invalidate your rights or our terms and conditions.

Colour Reproduction

Bathrooms Are Us take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.


Different brands have different warranties. Please check brand Company warranties for details.


© Copyright 2013 Bathrooms Are Us (as a Trading Name for Bathrooms Are Us Pty Ltd.), PO Box 112, Wavell Heights Qld 4012 ABN 16 115 996 346


We reserve the right to refuse to enter a contract with any individual or company.

Bathrooms Are Us reserves the right to amend these terms and conditions and/or discontinue the offer at any time.

Your statutory rights are not affected.

Registered Office

The supplier of the goods featured is Bathrooms Are Us and of these Terms and Conditions (a trading name of Bathrooms Are Us Pty Ltd), PO Box 112, Wavell Heights Qld 4012 ABN 16 115 996 346